Ranges, Wall Ovens, Cooktops Repair & Installation
If you are experiencing problems with your range, cooktop or wall oven, we can help. Here are some troubleshooting tips for common problems that you may be experiencing.
Why is my stove not working?
- Use the correct size element for the pot or pan you are using.
- Make sure the knob is pushed in before changing the setting. If that isn’t done, the cooktop won’t work.
- Ensure the coil element is inserted properly.
Is your stove not heating up after completing these steps? Our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why is my gas stove not lighting?
- Check if element ports are clogged.
- Ensure the base and burner cap are positioned properly.
- Check that the main gas valve is turned ON.
If you’re still finding that your gas stove does not ignite, our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why is my stove oven not working?
- Determine if there has been a recent power outage. An oven not working can be the result of a power failure.
- Check if the control panel is locked or in demo mode.
- Verify that the control is not set for a Delay Start.
- Check if a household circuit breaker tripped or if a fuse was blown.
If your electric stove oven is not working, our Certified Technicians can help determine why and find a solution.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why is my gas oven not working?
- Do not cover the oven bottom with aluminum foil or an oven bottom liner. This can block air or gas flow to the burner.
- Remove all items from the storage drawer and test oven operation.
- Determine if the range was recently installed or re-connected to the gas supply.
- Check if the unit power cord is connected to a grounded, operational outlet.
- Check that the main gas valve is turned ON.
If your gas oven is still not working our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why are my stove buttons not working?
- Check if a household circuit breaker tripped or if a fuse was blown.
- Try powering the unit down by turning off the circuit breaker(s) for one (1) minute.
If you’re still finding that your stove buttons are not working, our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why am I seeing an error code on my range/cooktop/wall oven?
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Get your electric or gas range, oven or cooktop installed and working right away!
What is included with an electric or gas range, oven and cooktop installation?
- Uninstalling the old product
- Uncrating
- Unpacking the interior
- Installing the anti-tip device
- Gas: Connecting approved 4′ flex gas lines
- Plugging in and testing for gas leaks or proper operation, depending on gas or electric
Request Installation or call us toll-free at 1-833-585-7767 (PROS)
What parts are not included with a range, cooktop or oven installation (sold separately)?
- Gas: ½” ID flex 4′ gas line
Request Installation or call us toll-free at 1-833-585-7767 (PROS)
How to prepare for your range, cooktop or oven installation.
- The installer will install any anti-tip devices.
- For electric: Make sure the electrical outlet is securely attached to the wall or floor and meets the National Electrical Code requirements for ranges.
- For gas: The installer will only connect to an approved operational gas shutoff valve that is within 4′ of the range.
- The installer will not route a flex gas line through a cabinet or fixed walls and floors.
- The installer will not provide conversions for the LPG fuel source.
- The installer will not install on a carpeted floor.
Request Installation or call us toll-free at 1-833-585-7767 (PROS)
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