Microwaves, Hoods, Vents Repair & Installation
When your ventilation hood is not working, it can impact the overall functionality of your kitchen. Here is a list of common problems, along with troubleshooting tips.

Why is my vent hood not removing smoke or odour?
- Verify that the controls are properly set in accordance with the Owner’s Manual.
- Ensure that the grease filter is installed and properly cleaned.
- Make sure ventilation is not interfered with by other air movement devices such as ceiling fans, air conditioner registers, etc.
- Determine if an existing makeup air system is installed in your kitchen.
- Ensure that the vent system was installed correctly. If the area is too tight, it will prevent the circulation of air.
If your vent hood is still not removing smoke or odours, our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Why is my vent hood making noise/rattling?
- After removing the power supply, check that the screws holding down the cover are tight in place.
- Your fan and exhaust fan motors may be worn out.
- Motor bearings on the exhaust fan may be worn out.
If your vent hood is still making noise our Certified Technicians can help.
Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)
Get your microwave, hood or vent installed and working right away!

What is included with a microwave, hood or vent installation?
- Uninstalling the old product
- Uncrating
- Installing mounting hardware to the backsplash
- Adjusting the blower to meet the existing duct
- Securing the unit to the cabinet
- Testing the unit for proper operation
Request Installation or call us toll-free at 1-833-585-7767 (PROS)
What parts are not included with a microwave, hood or vent installation (sold separately)?
How to prepare for your microwave, hood or vent installation
- Ensure the top cabinet mounting holes from the existing microwave/hood combination are the same size or smaller than the new mounting holes and won’t compromise their integrity.
- Make sure a receptacle is located in the cabinet above the microwave/hood combination.
- If removing the existing microwave/hood combination may cause damage to wall treatments, cabinets or other fixtures, the installer will not remove it. This includes microwave/hood combinations that are caulked to tile or backsplashes.
- The installer won’t drill or cut into any solid surface such as granite, Corian or marble.
- Verify that the venting lines up with and meets all the manufacturer specifications, meaning there should be no hazardous vent materials such as flexible ducting or venting that are the wrong size. The installer won’t supply any venting and will not connect to any ducting that’s not already in place. No modifications to venting or cabinets will be made.
- The back wall plate won’t be removed if it may cause property damage.
- Make sure stripped-out top cabinet bolts from the existing unit are removable.
- If the uninstallation of the old unit is complex, installation won’t be completed. Examples of complex situations include a modified power supply, a unit that has been screwed directly to the cabinet, or a unit that has been modified or partially disassembled.
Request Installation or call us toll-free at 1-833-585-7767 (PROS)

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