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Washer Error Codes

There are times when a washer displays ‘error codes’ to indicate that something is wrong. Below is a list of some of the error codes, their meanings, and solutions you may find useful.

A washer that doesn’t function properly can be frustrating, but don’t panic if you see a strange code flashing on the display. The first thing to do is to determine what the error code means. Once you have a clear picture of the problem, you can decide how to approach it. If you cannot solve the problem, Our Certified Technicians at Appliance Pros+ are here to help. 

Note: Refer to your Owner’s Manual for specific model’s error codes.

Washer Error Codes

Error Code Error Possible Solution
LOC or LC Control Lock has been activated Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner’s Manual. Some models require you to press and hold the button.
dET Detergent cartridge not detected in the dispenser. This is on select models. If you are using single-load doses of detergent, ignore this message.

Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.

Int The cycle was paused or canceled. The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time.

To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.

rL or F34 Items were detected in the washer during the Clean Washer cycle. Remove items from the drum and restart the Clean Washer cycle.
Sud or Sd There are too many suds in the washing machine. The washer will not be able to spin out water with the excess suds. When “Sud” or “Sd” is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.

Make sure you are using HE or High Efficiency detergent. Find more information on HE Detergent use in your Washer.

If you used “no splash” or “easy pour” liquid chlorine bleach, you could also have too many suds. This type of liquid chlorine bleach contains a thickening agent that may create excess suds in washers. If this is the case, run the washer with regular liquid bleach products.

The Sud or Sd code may also be the result of a restricted drain hose or standpipe (drainpipe). Make sure that the drain hose is not kinked or clogged. Find more information on How to Install the Drain Hose.

F5 E2 The door is not locking properly. Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
F7 E1 Indicates a motor speed sensing error, The motor can not achieve the correct speed for the cycle selection. Check that:

  • All the shipping bolts have been removed
  • The washer has not been overloaded

Press the Pause or Cancel button twice and the Power button once to clear the code.

F8 E1 or LO FL The washer is sensing a low flow of water. Check that:

Press the Pause or Cancel button twice and the Power button once to clear the code.

F8 E2 Indicates there is a problem with the Dispenser System This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent. Find more information on How do I clean my washer dispensers?
F9 E1 Indicates that drain times are longer than expected, typically over eight (8) minutes. Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96″ (244 cm) maximum and 39″ (99 cm) minimum.

Find more information on How to Install the Drain Hose.

Excessive suds may also cause delays in draining. Make sure you are using HE detergent.

Other F# E# code Indicates other error Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start. If the code persists, Contact Us or Schedule Service Online so a qualified technician can diagnose the washer.

If none of these solutions work, you can Schedule Service Online with Appliance Pros+

Inspect for Water Volume or Pressure Issues
Appliances like dishwashers and washing machines may be impacted by water pressure. When you’ve noticed that your faucets aren’t flowing as they used to, or the pressure fluctuates, this may indicate water pressure problems. For this issue, we recommend contacting our Certified Service Technicians

Check the Soap Dispenser:
During the wash cycle, a malfunctioning soap dispenser may not send enough detergent to your dishes or may not release it at the right time. Often it is caused by a jammed spring. You can clean the springs and dispenser with a small brush. Combine hot water and vinegar to dissolve grease. When the dispenser spring or door is broken, it should be replaced. In addition, check the gasket around the dispenser, and replace it if it’s cracked. A small dab of petroleum jelly applied to the gasket can extend its life.

Check the Water Temperature:
In order for dishwasher cycles to work properly, the water temperature must be at least 120 degrees Fahrenheit/48.8°C. Some models come with a heat-boosting feature, but if yours doesn’t, set your water heater to 120 degrees Fahrenheit. Lastly, turn the kitchen faucet on for 30-60 seconds before starting the dishwasher. Hot water will be drawn into the unit.