To help you understand why your fridge is not cooling, here are some troubleshooting tips that may help you identify the source of the problem:

• Make sure the air vents are not blocked and condenser coils are cleaned.
• Ensure the refrigerator is not overfilled.
• Check if your room temperature is hotter than normal.
• Opening the door often can warm the refrigerator.
• Check if the refrigerator is in “showroom” or “demo” mode.
• It is important that your refrigerator is not positioned next to a heat source or in a cold garage. This may result in the refrigerator not operating at peak performance.
• Check if the power recently went out.

If you need further assistance with your fridge not cooling, our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

A noisy refrigerator can be associated with a variety of operating sounds. Some of the most common refrigerator noises include:

• Beeping
• Buzzing
• Dripping
• Grinding or Squeaking
• Humming
• Popping or Cracking
• Rattling or Vibrating
• Sizzling or Hissing
• Thumping or Hammering

If you are experiencing a noisy fridge, it may be part of your refrigerator’s normal operation or it may be something that requires a repair. Our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

If you’re noticing your fridge leaking water, there may be several reasons why. Here are some troubleshooting steps that may help you determine the source of the leak:

• Check to ensure that the water filter is correctly installed and not damaged.
• Check to confirm that the water supply line is connected and not cracked or damaged.
• Verify that the tubing is firmly inserted into all fittings/connections (back of fridge).
• Examine if there are ice shavings in the ice chute.
• Check if the dispenser drip tray is full.
• Verify if the water system flushed after the filter was replaced.

If your fridge continues to leak water inside our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

If your fridge ice maker is not making ice, here are some steps that may help you identify the source of the problem:

• Check if the ice dispenser chute is clogged and ice has clumped together.
• Verify that the ice bin is installed correctly.
• Check if the “Control Lock” or “Dispenser Lock” is on.
• Ensure that the refrigerator doors are securely closed.

If you need further assistance with your fridge ice maker not working, our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

If you notice that your refrigerator is freezing food, here are some steps that may help you identify the source of the problem:

1. Temperature Settings

If your food is freezing, then it is possible that your fridge’s temperature setting is set too low. This is a common problem that can lead to your refrigerator freezing food. Ensure temperature settings are at optimal levels in accordance with the user and care guide.

2. Food Storage

A fully stocked fridge does a better job at absorbing cold air. If it’s empty, it can cause items to freeze. It is important to be mindful about how and where food is stored in your fridge. Ensure that food is not blocking your air vents.

3. Leaky Door Seals

Your refrigerator’s seals keep cold air in. When they leak, your fridge has to work harder to maintain a consistent temperature. As a result, this can lead to frozen food.

If your food continues to freeze in the refrigerator, our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

Your refrigerator’s seals keep cold air in. When they leak, your fridge has to work harder to maintain a consistent temperature. As a result, this can lead to frozen food.

If your food continues to freeze in the refrigerator, our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

If you are experiencing problems with your refrigerator door opening, these troubleshooting tips may help:

• Check if food packages are blocking or preventing the door from opening.
• Check if the shelves or bins are out of position.
• Verify that the refrigerator is levelled.
• Examine if the door gaskets are dirty, sticky, or damaged.
• Check if the ice bin is out of position.

If you are still experiencing a hard time opening your refrigerator door, our Certified Technicians can help.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)

If you have already reset your refrigerator and you are still seeing an error code such as “F” or “PO”, we recommend calling or booking a service appointment with our Certified Technicians.

Schedule an appointment or call us toll-free at 1-833-585-7767 (PROS)